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How to track a defective item that is sent back to the supplier for replacement where the supplier gives you a credit for the shipping charges you incurred to return the defective item.
You create an “Out-on-RMA” transaction to track the defective item sent back to the supplier. When the replacement item is returned, you edit this Out-on-RMA transaction to put in back into available stock. You invoice the supplier for the amount of freight costs and post it at the same time as a credit to your freight/shipping expense account. This is then moved from A/R to A/P via the CONTRA option in Accounts Payable. The following tutorial explains the steps of this process.
Note: this article is also publicly available at http://wiki.wws5.com/share/RMA_Replacement_item_freight_cost_credit_by_supplier0809050709.html
rma_replacement_item_freight_cost_credit_by_supplier0809050709.flv
Created by Harry Czerednikow at 9/5/2008 7:09:22 AM