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Customer Return - merchandise is purchased of equal value and this balance needs to be applied to the existing credit.
A return that has caused an in store credit is offset by a new purchase. This is a purchase of equal value that needs to be applied to the exisiting credit dne through a payment on account.
Note: this article is also publicly available at http://wiki.wws5.com/share/Returns_Applying an Instore Credit to Purchase of Equal Value0809201306.html
returns_applyinganinstorecredittopurchaseofequalvalue0809201306.flv
Created by Charlene Scott at 20/09/2008 1:06:21 PM