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This solution requires a program called TSPrint from Terminal Works to be installed on the Terminal Server and it's client software to be installed on the remote computer. A 30 day trial is available from the software vendor at:
http://www.terminalworks.com/
Log in to the Terminal Server with the Admin account, and launch TerminalWorks Printer Manager from the start menu.
- Select the printer setup for printing the labels, in the case of a company with a Vernon location, VERNON_LABEL
Make sure NOT to accidentally edit a printer used for a different location, If in doubt, create a new printer.
A - Change TSPrint Function to Windows Driver
B - Select the appropriate Printer Driver (eg SATO CG412 or ZDesigner … (ZPL))
Click Save,
Then Close.
• Log Off the Terminal Services session (Admin account).
• With no open RDP connections:
Check the driver configurations on the local desktop to make sure all the settings are correct.. ( Label size, margins, etc.. ) if able, create Stock settings, I always set up a stock for every label size to be used, such as “2×4 Shipping”. This needs to be selected in main Options tab of the printer driver properties.
• Re-establish RDP connection as regular user (POS3 ..Etc)
• Without starting SystemFive, go into Devices & Printers, and check the settings of the TSPrint driver, it should show up as, for example “VERNON_LABEL”. And make sure that if the stock pre-set does not exist, either create it as Admin, or make sure the settings for label size and margins is appropriate. Save.
• Log off the RDP connection.
• Re-establish the RDP connection as regular user again.
• Check the printer settings (as precaution, should have saved without an issue)
• Launch SystemFive - login as admin or support user
• In SystemFive:
o Make sure that the proper (VERNON_LABEL) printer is assigned in (Settings > Printer Setup > Invoice Setup) once that is proper, close the window, open this window again and double check that it kept the setting.
o Go to the Invoice Form Designer for the form in question (Savoy Vernon – Service Tag Label)
In here, the label design should look proper with no excess white space.
Also a good time to make sure that the correct printer is assigned (VERNON_LABEL)
Save.
• Close SystemFive
• Log off RDP connection.
• Re-establish RDP connection as regular user.
• Let employee log-in, and print a service tag as they normally would.
• Should print a proper label, to the correct printer, without an issue.
Using Terminal Works to Print to a Slip Printer from Windows XP
http://wiki.wws5.com/doku.php?id=using_terminal_works_with_windows_xp