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windward_terminal_lockout

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Windward Terminal Lockout

Problem

When attempting to log into System Five the terminal is locked out by showing a red terminal box as shown in figure 1.


Figure 1 - Locked terminal ID

Solution 1

  1. Shutdown and reboot the affected terminal.
  2. Log into the server and go to Setup Tools → Utilities → File Check.
  3. Run the File check and stop at the screen showing the list of users signed in.
  4. Go back to your 'stuck' terminal and attempt to log it in, the terminal number should be released and ready for your use.

Solution 2

The locked terminal has been used on another computer or it may already be open on the current computer in a minimized state. Check if System Five is minimized first. If it is not, determine which computer is using the terminal and log System Five out of that computer. Start System Five again on the locked out computer and the ID number should be active again.

If you need assistance locating the stations users are logged into, follow the link below:

Finding users logged into System Five

Solution 3

A forcemachine arguement is used in the System Five startup icon that locks the terminal to the specific computer. Some settings are dependant on the terminal ID in System Five thus we can only log that terminal into a specific computer. In the event that the terminal ID has been used on another computer then we may need to override the forcemachine argument.

The process for override the forcemachine login can be found in the link below:

Override forcemachine setting


Editor: arose
System Five version: 5.60.0.39

windward_terminal_lockout.1282867150.txt.gz · Last modified: 2010/08/26 16:59 (14 years ago) by andrew