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windward_system_five_upgrade [2015/12/30 10:56]
mrobosa
windward_system_five_upgrade [2018/01/19 10:20] (current)
mrobosa
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 A **Major Upgrade** is defined as any update that includes a change of your Windward System Five version. Eg: Going from Version 5.35 to 5.42 and 5.42 to 6.1.2.x. Training Upgrade and testing prior to Live Upgrade is advisable. Current backup of Live Data set is also required. A **Major Upgrade** is defined as any update that includes a change of your Windward System Five version. Eg: Going from Version 5.35 to 5.42 and 5.42 to 6.1.2.x. Training Upgrade and testing prior to Live Upgrade is advisable. Current backup of Live Data set is also required.
  
-An **UPDATE** is defined as a small patch of the current version Eg: 6.1.2.__24__ ​to 6.1.2.__30__. Please note that only the last 2 digits changes. Training update is still necessary and a backup.+An **UPDATE** is defined as a small patch of the current version Eg: 6.2.2.88 to 6.2.2.104. Please note that only the last 2 digits changes. Training update is still necessary and a backup.
  
 ====== FAQ on Major Windward System Five Upgrade ====== ====== FAQ on Major Windward System Five Upgrade ======
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 **Who should I inform / contact if I want to set an upgrade appointment?​**\\ **Who should I inform / contact if I want to set an upgrade appointment?​**\\
 Contact your Account Manager at 1-800-663-5750 ​ Contact your Account Manager at 1-800-663-5750 ​
-email support@wws5.com to book an appointment.+email support@windwardsoftware.com to book an appointment.
  
  
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 **What do I need to do before training upgrade?​**\\ **What do I need to do before training upgrade?​**\\
 Prior to the training upgrade appointment the customer must do the following:​\\ Prior to the training upgrade appointment the customer must do the following:​\\
-1. Live Data must be clean from integrity errors and some reports must be printed or saved click the link for the explanation ​http://​wiki.wws5.com/​doku.php?​id=reports_to_run_for_major_updates&​s=upgrade)\\+1. Live Data must be clean from integrity errors and some reports must be printed or saved click the link for the explanation \\
 2. After cleaning the integrity grab a copy of the Live Data Set (advisable to do this after working hours). The back up copy of the live data will be used as the training data for upgrade. The reason why a current backup of live data is required to use for the training upgrade is for report comparison, before and after the upgrade. 2. After cleaning the integrity grab a copy of the Live Data Set (advisable to do this after working hours). The back up copy of the live data will be used as the training data for upgrade. The reason why a current backup of live data is required to use for the training upgrade is for report comparison, before and after the upgrade.
  
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-__**Routine ​to do after every UPDATE/​UPGRADE**__+__**What to do after every UPDATE/​UPGRADE**__\\ 
 +It is recommended to do sample daily transactions in Point of Sale, Bills, Checks, Purchase Orders and other modules being used in the system.These sample transactions can be deleted after the test. 
 +The purpose of these tests is to ensure that the data is okay and fully functioning after an upgrade.\\ 
 +http://​wiki.wws5.com/​doku.php?​id=reports_to_run_for_major_updates&​s=upgrade)\\ 
 +  - Open any Invoice Transaction to check if there are errors 
 +  - Check for any comments missing if you are using comments in your invoices  
 +  - Do sample print on Statements, Invoice and Slip Receipt e.g C type, A type, W Type and check actual print out 
 +  - For Rental Data – do a sample rental transaction in and out  
  
-  - Open any Invoice Transaction,​ check for any comments missing and do sample print on Big Invoice and Slip Receipt e.g C type, A type, W Type and check actual print out 
-  - Do sample print on customer statement ​ 
-  - For Rental Data – do a sample rental transaction in and out - delete or void afterwards 
  
  
windward_system_five_upgrade.txt · Last modified: 2018/01/19 10:20 by mrobosa