User Tools

Site Tools


vx810_troubleshooting

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
vx810_troubleshooting [2018/08/31 14:27 (6 years ago)] craigvx810_troubleshooting [2019/03/27 13:23 (5 years ago)] craig
Line 1: Line 1:
-=====VX 810 troubleshooting======+=====VX-810 / VX-820 troubleshooting======
  
 The following article will go over some troubleshooting steps involving the new Verifone VX 810 Pinpad. The following article will go over some troubleshooting steps involving the new Verifone VX 810 Pinpad.
Line 12: Line 12:
 == Verify that you have the correct dsiEMVClientX.ocx that matches the datacap Netepay Host. == == Verify that you have the correct dsiEMVClientX.ocx that matches the datacap Netepay Host. ==
 ^Netepay Server                         ^Netepay client     ^Pinpad^ ^Netepay Server                         ^Netepay client     ^Pinpad^
-|Mercury Canadian Host EMV - MRH 5.06.11|DSIEMVClientX® 1.26|vx820| +|Mercury Canadian Host EMV - MRH 5.06.11|DSIEMVClientX® 1.26|**vx820**
-|Mercury Canadian Host EMV - MRH 5.06.10|DSIEMVClientX® 1.26|vx820|+|Mercury Canadian Host EMV - MRH 5.06.10|DSIEMVClientX® 1.26|**vx820**|
 |Mercury Canadian Host EMV - MRH 5.05.06|DSIEMVClientX® 1.20|vx810| |Mercury Canadian Host EMV - MRH 5.05.06|DSIEMVClientX® 1.20|vx810|
 |Mercury Canadian Host EMV - MRH 5.05.05|DSIEMVClientX® 1.09|vx810| |Mercury Canadian Host EMV - MRH 5.05.05|DSIEMVClientX® 1.09|vx810|
-|Paymentech Canadian Host EMV - PNH 5.06.10|DSIEMVClientX® 1.27|vx820|+|Paymentech Canadian Host EMV - PNH 5.06.10|DSIEMVClientX® 1.27|**vx820**|
 |Paymentech Canadian Host EMV - PNH 5.03|DSIEMVClientX® 1.09|vx810| |Paymentech Canadian Host EMV - PNH 5.03|DSIEMVClientX® 1.09|vx810|
 |Moneris Canadian Host EMV - MSH 5.06.10|DSIEMVClientX® 1.09|vx810| |Moneris Canadian Host EMV - MSH 5.06.10|DSIEMVClientX® 1.09|vx810|
Line 50: Line 50:
 ====== ====== ====== ======
    
 +[[https://www.datacapsystems.com/tech-support-articles|Datacap Support Articles]]
 +
 Back to [[employee:Vx810]]\\ Back to [[employee:Vx810]]\\
  
 {{employee:home_button.jpeg?40|}} Back to [[Windward Support Knowledgebase]] {{employee:home_button.jpeg?40|}} Back to [[Windward Support Knowledgebase]]
vx810_troubleshooting.txt · Last modified: 2022/05/30 10:40 (22 months ago) by craig