Units sold in System Five can be returned back to stock. There are some methods for doing this.
When returning or trading-in a serialized unit there is a serial select screen with a tick box for show sold as shown in Figure 1. Select this tick box to open the options for returning or trading-in the unit.
A sold unit may be returned. The return will put the unit back into stock. On the serial number select window, choose the show sold button as shown in Figure 1 and select the serial number from the list. All previously sold serial numbers for the inventory part will be displayed.
The following video will demonstrate returning a serialized part:
A unit may be traded back into stock if it was a wholesale unit sold by the business and purchased by the customer. When performing the Trade-In actions and selecting the Show Sold as seen in Figure 1 there will be a button on the next window to “Select Existing Unit”. When the “Select Existing Unit” button is used there will be a list of units belonging to the invoice customer. Select the serial number matching the unit the customer would like to trade-in.
The following video will demonstrate trading-in a previously owned part: