One method of taking payments is the Received on Account, which is made with the R type invoice and takes a payment on the account but is not applied to the invoices. This method is helpful for counter clerks who wish to take the payment, but do not know enough about the account to apply the payment. This creates an unapplied credit on file in the customer's Accounts Receivable.
Also, doing a return invoice and crediting the amount on an A type invoice will also create an unapplied credit on file in the customer's Accounts Receivable.
If one was to print a customer Statement, one would see unpaid invoices and unapplied credits on file.
The Apply A/R Credits utility will allow the Accounts Receivable person to apply unapplied A/R Credits to the outstanding invoices in the most logical order or the order specified by the customer.
Click the play video button below. apply_ar_credits_v6078.flv
Created by: Scott Jackson, 2013-06-21 04:34 PM