training:15_crdnedb_artransactionsdneinvoicetotal_transferinvoiceshalfposted0908241555
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— | training:15_crdnedb_artransactionsdneinvoicetotal_transferinvoiceshalfposted0908241555 [2009/08/24 16:05 (15 years ago)] (current) – created - external edit 127.0.0.1 | ||
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+ | ===== Problem Description ===== | ||
+ | Messages on Integrity Report: | ||
+ | - Credits do not equal debits | ||
+ | - AR transactions do not equal invoice total | ||
+ | |||
+ | Additional Description: | ||
+ | - Transfer invoice that is half posted | ||
+ | - Corresponding error found in error log | ||
+ | |||
+ | ===== Solution ===== | ||
+ | The video will: | ||
+ | * Review the back end | ||
+ | * Review the progress and steps | ||
+ | * Review the results in the back end | ||
+ | * Discuss determining the cause | ||
+ | * Suggest an appropriate follow up | ||
+ | |||
+ | Expanded Notes: | ||
+ | * Review back end: Header fields fine, back end half posted. You can tell it is half posted because only 4000 level lines are on the transactions tab. Out of proof as well. | ||
+ | * Progress & Steps: Edit invioce. Security prevents default action, so the video shows us how using supervisor override can be used to allow us to finish posting the invoice. | ||
+ | * Review back end: We see the fix is complete and the results we should see afterwards. | ||
+ | * Determine the cause: Fast forwarded to error message that came up when invoice was originally created. | ||
+ | * Follow up: Programming to address the cause | ||
+ | |||
+ | Note: this article is also publicly available at http:// | ||
+ | |||
+ | {{training: | ||
+ | |||
+ | |||
+ | |||
+ | Created by Clifford MacKay at 8/24/2009 3:55:56 PM | ||
+ | |||
training/15_crdnedb_artransactionsdneinvoicetotal_transferinvoiceshalfposted0908241555.txt · Last modified: 2009/08/24 16:05 (15 years ago) by 127.0.0.1