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+===== Problem Description =====
+Messages on integrity report:
+- Credits do not equal debits
+- Total Payments do not equal the ROA total
+Additional description:
+- Invoice shows up 2 times
+===== Solution =====
+The video will:
+* Do a behind the scenes review
+* Examine the payment initially
+* Examine the history
+* Verify settings
+* Examine the Payment again
+* Review progress & take steps to the solution
+* Review the results
+Extended Notes:
+* Behind the scenes review: Cash clearing = 0, two reversing entries to deposits on work orders, and 2 AR lines both crediting AR.
+* Examine the Payment: First view did not produce enough information
+* Examine the History: This helps us verify the totals we are looking for
+* Verify settings: Review payment types on invoice.
+* Examine the Payment: Find that the invoice 12519 shows up two times, and the second line is in error as per the history we have already looked at.
+* Progress & Steps: Remove the second line.
+* Review the results: Behind the scenes looks good
+Note: this article is also publicly available at http://wiki.wws5.com/share/07_Total Payments d n e ROA total_ CR d n e DB_ line on payment double posted0908171540.html
+{{training:07_totalpaymentsdneroatotal_crdnedb_lineonpaymentdoubleposted0908171540.flv|}}
+Created by Clifford MacKay at 8/17/2009 3:40:31 PM