training:05_missingcustomer2841_invoiceblankornewcustomerneedstobeselected0908171358
no way to compare when less than two revisions
Differences
This shows you the differences between two versions of the page.
— | training:05_missingcustomer2841_invoiceblankornewcustomerneedstobeselected0908171358 [2009/08/17 14:10 (15 years ago)] (current) – created - external edit 127.0.0.1 | ||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ===== Problem Description ===== | ||
+ | Messages on the integrity report: | ||
+ | - Missing customer nnnn | ||
+ | |||
+ | Additional description: | ||
+ | - The invoice was blank | ||
+ | - Also began a discussion of simular types of errors, but did not get into details | ||
+ | |||
+ | Applies to: | ||
+ | Invoices that are blank, and hints at what do if the invoice is not blank. | ||
+ | |||
+ | ===== Solution ===== | ||
+ | The video will: | ||
+ | * Discuss what the error means | ||
+ | * Do a behind the scenes review | ||
+ | * Go over progress & steps to be taken | ||
+ | * Examine the invoice | ||
+ | * Go over possible solutions | ||
+ | * Touch on other choices/ | ||
+ | |||
+ | Expanded notes: | ||
+ | * What it means: There was a customer record around, and somehow the customer is now damaged or removed. | ||
+ | * Behind the scenes review: look at the header of the record on the " | ||
+ | * Progress & Steps: Search for the customer by name. If that customer did exist then we we could take note of the customer name. | ||
+ | * Examine invoice: Invoice is blank | ||
+ | * Possible solutions: - Voice can be voided if blank. | ||
+ | * Other choices/ | ||
+ | |||
+ | Note: this article is also publicly available at http:// | ||
+ | |||
+ | {{training: | ||
+ | |||
+ | |||
+ | |||
+ | Created by Clifford MacKay at 8/17/2009 1:58:32 PM | ||
+ | |||
training/05_missingcustomer2841_invoiceblankornewcustomerneedstobeselected0908171358.txt · Last modified: 2009/08/17 14:10 (15 years ago) by 127.0.0.1