User Tools

Site Tools



This shows you the differences between two versions of the page.

Link to this comparison view

training:04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124 [2009/08/17 11:35] (current)
Line 1: Line 1:
 +===== Problem Description =====
 +Messages on integrity report:
 +- AR type invoice A is posted to Cash
 +Additional description:​
 +- There is a sell to GL posting to cash clearing.
 +===== Solution =====
 +We will:
 +* Take a behind the scenes review
 +* Examine the invoice
 +* Review potential fixes
 +Expanded notes
 +* Behind the scenes: One side posts to AR other Posts to cash clearing. This is for use with tendering and should not show here.
 +* Examine the invoice: We find that there is a sell to GL posting that should not be there. This doesn'​t acurately reflect all the elements this transaction is trying to represent.
 + * Potential Fixes: Proper steps would be to follow a proper RMA, and/or contra process. Please note that you should review documentation on the RMA process and/or contra invoices to find a more correct process. It may also be useful to talk about this process with your implementation coordinator or a support technician.
 +    * For more of a quick fix you could switch the invoice to post to 2999 and then create a Journal entry to move the value from 2999 to cash clearing. This just avoids the error message, but doesn'​t accurately record the activity for this transaction.
 +Note: this article is also publicly available at http://​​share/​04_AR type invoice A is posted to Cash_ Should not post to cash clearing0908171124.html
 +Created by Clifford MacKay at 8/17/2009 11:24:35 AM
training/04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124.txt ยท Last modified: 2009/08/17 11:35 (external edit)