training:04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124
no way to compare when less than two revisions
Differences
This shows you the differences between two versions of the page.
— | training:04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124 [2009/08/17 11:35 (15 years ago)] (current) – created - external edit 127.0.0.1 | ||
---|---|---|---|
Line 1: | Line 1: | ||
+ | ===== Problem Description ===== | ||
+ | Messages on integrity report: | ||
+ | - AR type invoice A is posted to Cash | ||
+ | |||
+ | Additional description: | ||
+ | - There is a sell to GL posting to cash clearing. | ||
+ | |||
+ | ===== Solution ===== | ||
+ | We will: | ||
+ | * Take a behind the scenes review | ||
+ | * Examine the invoice | ||
+ | * Review potential fixes | ||
+ | |||
+ | Expanded notes | ||
+ | * Behind the scenes: One side posts to AR other Posts to cash clearing. This is for use with tendering and should not show here. | ||
+ | * Examine the invoice: We find that there is a sell to GL posting that should not be there. This doesn' | ||
+ | * Potential Fixes: Proper steps would be to follow a proper RMA, and/or contra process. Please note that you should review documentation on the RMA process and/or contra invoices to find a more correct process. It may also be useful to talk about this process with your implementation coordinator or a support technician. | ||
+ | * For more of a quick fix you could switch the invoice to post to 2999 and then create a Journal entry to move the value from 2999 to cash clearing. This just avoids the error message, but doesn' | ||
+ | |||
+ | Note: this article is also publicly available at http:// | ||
+ | |||
+ | {{training: | ||
+ | |||
+ | |||
+ | |||
+ | Created by Clifford MacKay at 8/17/2009 11:24:35 AM | ||
+ | |||
training/04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124.txt · Last modified: 2009/08/17 11:35 (15 years ago) by 127.0.0.1