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training:04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124

Problem Description

Messages on integrity report: - AR type invoice A is posted to Cash

Additional description: - There is a sell to GL posting to cash clearing.

Solution

We will: * Take a behind the scenes review * Examine the invoice * Review potential fixes

Expanded notes * Behind the scenes: One side posts to AR other Posts to cash clearing. This is for use with tendering and should not show here. * Examine the invoice: We find that there is a sell to GL posting that should not be there. This doesn't acurately reflect all the elements this transaction is trying to represent. * Potential Fixes: Proper steps would be to follow a proper RMA, and/or contra process. Please note that you should review documentation on the RMA process and/or contra invoices to find a more correct process. It may also be useful to talk about this process with your implementation coordinator or a support technician.

  • For more of a quick fix you could switch the invoice to post to 2999 and then create a Journal entry to move the value from 2999 to cash clearing. This just avoids the error message, but doesn't accurately record the activity for this transaction.

Note: this article is also publicly available at http://wiki.wws5.com/share/04_AR type invoice A is posted to Cash_ Should not post to cash clearing0908171124.html

04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124.flv

Created by Clifford MacKay at 8/17/2009 11:24:35 AM

training/04_artypeinvoiceaispostedtocash_shouldnotposttocashclearing0908171124.txt · Last modified: 2009/08/17 11:35 (external edit)