tier1_cashdrawer
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tier1_cashdrawer [2010/06/18 16:49 (14 years ago)] – andrew | tier1_cashdrawer [2020/07/29 12:13 (4 years ago)] (current) – kevin | ||
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- | ====== Cash Drawer | + | ====== Cash Drawer |
Ensure that the POS Device manager is started and showing in the system tray as circled in red in figure 1. | Ensure that the POS Device manager is started and showing in the system tray as circled in red in figure 1. | ||
+ | |||
+ | <note important> | ||
{{info_qa: | {{info_qa: | ||
**Figure 1** - POS Device Manager Icon | **Figure 1** - POS Device Manager Icon | ||
- | [[http:// | + | If needed, follow the steps to [[pos_dev_options|Activate |
A single left click will open the POS Device manager giving the screen shown in figure 2. | A single left click will open the POS Device manager giving the screen shown in figure 2. | ||
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**Figure 2** - The Cash Drawer tab in the POS Device Manager | **Figure 2** - The Cash Drawer tab in the POS Device Manager | ||
- | The Port Settings should be set to your slip printer for cash drawers that have a cable connecting the cash drawer to the slip printer. | + | The Port Settings should be set to your slip printer for cash drawers that have a cable connecting the cash drawer to the slip printer. |
- | After the port has been selected, click the drawer opens on tender type button that looks similar to figure 3. | + | After the port has been selected, click the drawer opens on the tender type button that looks similar to figure 3. |
{{info_qa: | {{info_qa: | ||
**Figure 3** - POS Device Manager tender types button | **Figure 3** - POS Device Manager tender types button | ||
- | Select the option " | + | Select the option " |
{{info_qa: | {{info_qa: | ||
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{{info_qa: | {{info_qa: | ||
**Figure 5** - Open Drawer button | **Figure 5** - Open Drawer button | ||
+ | |||
+ | ===== Cash Drawer Opens with the Open button, but not from System Five ===== | ||
+ | |||
+ | Look in the events tab of the POS device manager, you should see events attempting to open the cash drawer when you tender a cash amount in System Five. If you do not see these events, the POS Device Manager is experiencing communication challenges perform the following steps.\\ | ||
+ | Unregister the POS device manager and re-registered it. | ||
+ | |||
+ | * Close the POS Device Manager and Quit out of System Five. | ||
+ | * Open a Command Prompt as administrator. | ||
+ | * Click on start menu and type " | ||
+ | * Right click the " | ||
+ | * Change directory to the SystemFive\bin\ directory | ||
+ | * Execute the following commands to unregister and re-register the POS Device Manager | ||
+ | '' | ||
+ | windwardpos.exe / | ||
tier1_cashdrawer.1276904993.txt.gz · Last modified: 2010/06/18 16:49 (14 years ago) by andrew