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--- standalone_technical_information [2007/01/30 17:18 (17 years ago)] – created cliff
+++ standalone_technical_information [2009/01/09 14:56 (15 years ago)] (current) – cliff
@@ Line 1: / Line 1: @@
-====== Indentifying Standalone Workstations ======
+====== Standalone Technical Information ======
-  - Open up a connection to the data in the Pervasive Control Center
+===== Scenarios: I can't log in =====
-    * START -> RUN -> **PCC** <enter>
-      * Open Pervasive SQL Engines
-      * Open the icon labelled with your Machine Name
-      * Open 'Databases (Engine)'
-      * Open the current database.  If it doesn't exist, right-click the right window pane, and ADD it.
-  - Look at the table Standalone
-  - Notice that the machine has a number similar to a MAC Address
-  - Run f:\temp\james\mad.exe to get the machine value that would correspond to the client pc you are connected to.
-    * NOTE: Must be run on the client PC.
-  - The corresponding line in the Standalone table will then give you the terminal number for the machine you are running
+==== Behavior: Data set comes up blank, and terminal number is red ====
+=== Scenario 1: my W: drive is not properly authenticated to the server ===
+One of the issues that can come up is that your W: drive is there, but may have a red X over the icon for the mapped drive. You can find this icon by browsing to my computer. It is possible that there is still a problem and the red X does not show.
+== Solution: ==
+If we browse to MyComputer and then double click on the W: drive it should show us the contents of the W: drive. At this point the red X will dissapear. Now try to re-open System 5 and you will be able to log in. If this does not work, please call Technical Support at Windward Software 1-800-663-5750.