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s5oc_rdweb_portal_access

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s5oc_rdweb_portal_access [2018/11/06 10:24 (6 years ago)] dcartwrights5oc_rdweb_portal_access [2018/11/06 10:50 (6 years ago)] dcartwright
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   - At the prompt type: ''**nslookup systemfiveoncloud.com**'' - the result of this will test your default DNS servers. Expected result is that the IP address of systemfiveoncloud.com is show (e.g., 40.112.254.140). If the result is "DNS request timed out." is shown, move on the the next step.   - At the prompt type: ''**nslookup systemfiveoncloud.com**'' - the result of this will test your default DNS servers. Expected result is that the IP address of systemfiveoncloud.com is show (e.g., 40.112.254.140). If the result is "DNS request timed out." is shown, move on the the next step.
   - At the prompt type: ''**nslookup systemfiveoncloud.com 1.1.1.1**'' - The "1.1.1.1" specifies the CloudFlare DNS servers. Other DNS servers can also be used: Google: 8.8.8.8 & 8.8.2.2; OpenDNS: 208.67.222.222 & 208.67.220.220; Comodo Secure DNS: 8.26.56.26 & 8.20.247.20   - At the prompt type: ''**nslookup systemfiveoncloud.com 1.1.1.1**'' - The "1.1.1.1" specifies the CloudFlare DNS servers. Other DNS servers can also be used: Google: 8.8.8.8 & 8.8.2.2; OpenDNS: 208.67.222.222 & 208.67.220.220; Comodo Secure DNS: 8.26.56.26 & 8.20.247.20
-  - If alternate DNS servers resolve correctly, then it is possible to do one of the following: update the router to specify alternative DNS server or set up the the local computer's Network Interface Card to use an alternate DNS server.+  - If alternate DNS servers resolve correctly, then it is possible to do one of the following: update the router to specify alternative DNS server or set up the the local computer's Network Interface Card to use an [[s5oc_rdweb_portal_access#NIC Alternative DNS|alternate DNS server]].
   - If systemfiveoncloud.com does not resolve using an alternative DNS server, please contact Windward Support for assistance.   - If systemfiveoncloud.com does not resolve using an alternative DNS server, please contact Windward Support for assistance.
  
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   - Select **Internet Protocol Version 4 (TCP/IPv4)**, then click the **Properties** button   - Select **Internet Protocol Version 4 (TCP/IPv4)**, then click the **Properties** button
   - Select **Use the following DNS server addresses**   - Select **Use the following DNS server addresses**
-  - In the **Preferred DNS server** and **Alternative DSN server** boxes, enter an alternative DNS server that successfully resolved systemfiveoncloud.com in the NSLookup Test section, step 3. Some suggested DNS servers are: Google: 8.8.8.8 & 8.8.2.2; OpenDNS: 208.67.222.222 & 208.67.220.220; Comodo Secure DNS: 8.26.56.26 & 8.20.247.20+  - In the **Preferred DNS server** and **Alternative DSN server** boxes, enter an alternative DNS server that successfully resolved systemfiveoncloud.com in the [[s5oc_rdweb_portal_access#NSLookup Test|NSLookup Test]] section, step 3. Some suggested DNS servers are: Google: 8.8.8.8 & 8.8.2.2; OpenDNS: 208.67.222.222 & 208.67.220.220; Comodo Secure DNS: 8.26.56.26 & 8.20.247.20
   - Press the **OK** button, and close any remaining windows.   - Press the **OK** button, and close any remaining windows.
   - Verify the configuration by typing ''**ipconfig /all**'' at the Command Prompt. Look for the Network Adapter you selected in step 3 and verify the "DNS Servers" contains the DNS servers added in step 6   - Verify the configuration by typing ''**ipconfig /all**'' at the Command Prompt. Look for the Network Adapter you selected in step 3 and verify the "DNS Servers" contains the DNS servers added in step 6
s5oc_rdweb_portal_access.txt · Last modified: 2018/11/06 12:24 (6 years ago) by dcartwright