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Access to the RDWeb Portal (https://systemfiveoncloud.com/rdweb) is a vital part of the System Five on Cloud environment. The RDWeb Portal is used to download the RDP configuration file, as well as provide a mechanism to change passwords (e.g., expired passwords, etc.)
If the RDWeb portal is unreachable, this document will help to troubleshoot and diagnose the issue.
The following steps may be used to troubleshoot access to the RDWeb Portal:
(⊞ + R)
nslookup systemfiveoncloud.com
nslookup systemfiveoncloud.com 1.1.1.1
ipconfig /all