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Resetting a Pin Pad Sequence Number with Mercury Payments

Use this function only if:

  • You just set your Pin Pad ID for this terminal
  • You cannot approve debit cards on this terminal
  • You moved a Pin Pad from one terminal to another
  • You lost power or the terminal crashed during a transaction
  • You were asked by Mercury Support or Windward Support to run the Resequence option

Pin Pad Sequence Reset

  • On the topmost menu In System Five select Mercury Pay
  • Select Pin Pad Sequence Reset

See also pos_devices_-_pin_pads

Author: arose
Editor: arose
Last Edited: 01-Apr-2011
Still applies to Mercury Payments Canada Pin Pads 01-Apr-2011

reset_the_pin_pad_sequence_number.txt · Last modified: 2011/04/01 11:41 by andrew