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printer_does_not_collate

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printer_does_not_collate [2013/01/24 06:36 (11 years ago)] kevinprinter_does_not_collate [2020/05/25 14:51 (4 years ago)] (current) kevin
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 ====== Printer does not collate ====== ====== Printer does not collate ======
-A network printer (P4014n) would not collate when printed to from a Windows 7 workstation.  Windows XP workstations on the same network would collate.  Collate is the checkbox in the bottom right of the printer dialog that would keep a report in printed order.  In this example the we used the end of day report.+A network printer (P4014n) would not collate when printed to from a Windows 7 workstation.  Windows XP workstations on the same network would collate.  Collate is the checkbox in the bottom right of the printer dialog that would keep a report in printed order.  In this examplewe used the end of day report.
  
 {{printer_collate.jpg|}} {{printer_collate.jpg|}}
  
 ===== Solution ===== ===== Solution =====
-The printer was installed on Windows 7 using an ipp:// ((Internet Printing Protocol) port instead of a standard TCP/IP port as used on Windows XP machines.  Reconfigured the printer port to print to the TCP/IP port allowed collate to work.+The printer was installed on Windows 7 using an [[https://en.wikipedia.org/wiki/Internet_Printing_Protocol|IPP ((Internet Printing Protocol)]] port instead of a standard TCP/IP port as used on Windows XP machines.  Reconfigured the printer port to print to the TCP/IP port allowed collate to work.
  
 {{printer_tcpip.jpg|}} {{printer_tcpip.jpg|}}
  
-<note>There may be other reasons a printer does not respond to the collate checkbox including incorrect printer driver.  This issue had a visual symptom that had the ipp printer displaying in the Windows 7 printer dialog as a stock printer and not a picture of the actual P4014n device.</note>+<note tip> 
 +There may be other reasons a printer does not respond to the collate checkbox including incorrect printer driver.  This issue had a visual symptom that had the IPP printer displaying in the Windows 7 printer dialog as a stock printer and not a picture of the actual P4014n device.</note>
  
printer_does_not_collate.txt · Last modified: 2020/05/25 14:51 (4 years ago) by kevin