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preinstallation_checklist

Windward System Five Pre-installation Checklist

Overview

This document covers the expected configuration of the server and workstations in order to satisfy the requirements before Pervasive and System Five are installed. Failure to comply with this configuration may result in undesired behaviour, performance issues, or possible data corruption.

If you should need assistance, please speak to your Business Developer, Account Manager, or IT Professional.


Standard Server Configuration

Before installing Pervasive and System Five onto the server, first ensure that the server is correctly configured.

1. Ensure that the Power Saving Features on the Network Interface Card (NIC) are turned OFF.

2. While not mandatory, it is recommended to disable TCP/IPv6.

Be careful with disabling TCP/IPv6 as it has been known to cause problems with Windows Small Business Server. It is best to leave this option untouched until a conversation has taken place with your IT professional, and it is fully understood what the potential impact will be to your network.

3. Ensure that a Static IP address is assigned.

4. Ensure that the Server's Power Plan Options is set to High Performance.

If the server is virtualised (e.g., Hyper-V, VMware, XenDesktop, etc.), ensure that the above steps are completed on both the physical and virtual servers.

Standard Workstation Configuration

Before installing Pervasive and System Five onto a workstation, first, ensure that the workstation is correctly configured.

1. Ensure that the Power Saving Features on the Network Interface Card (NIC) are turned OFF.

2. While not mandatory, it is recommended to disable TCP/IPv6.

It is best to leave this option untouched until a conversation has taken place with your IT professional, and it is fully understood what the potential impact will be to your network.

3. It is recommended that a Static IP address is assigned in a Client-Server Environment. However, this should be mandatory in a Peer-to-Peer environment.

4. Ensure that that workstation is in the same domain or workgroup as the server.

5. Ensure that the Workstation's Power Plan Options is set to High Performance.


Disabling Power Saving on NIC in Windows

This power saver option causes Windward Data to disconnects if the machine is left idle for a long time. This should be disabled to avoid such a problem.

To disable this option on Windows 7 Go to Control Panel –> Network Sharing Center–> Change Adapter Settings–> Local Area Connection (Right-Click then Properties)–>Click Configure to open NIC Properties–> Go to Power Management Tab and uncheck “Allow the computer to turn off to save power”. See the image below.


To disable this option on Windows XP Go to Control Panel –> Network Connection–> Local Area Connection (Right-Click then Properties)–>Click Configure to open NIC Properties–> Go to Power Management Tab and uncheck “Allow the computer to turn off to save power”. See the image below.


Along with this setting, its a good idea to verify the power setting as well.

Go to Control Panel–> Power Option/Settings–> Set “Turn Off Hard Disks” and “System Standby” option to Never. See the image below.

preinstallation_checklist.txt · Last modified: 2020/08/14 16:13 (4 years ago) by jege