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pos_devices_-_signature_capture [2016/06/02 15:28 (8 years ago)] – [Signature Capture] craigpos_devices_-_signature_capture [2020/06/24 14:31 (4 years ago)] (current) kevin
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 ====== Signature Capture ====== ====== Signature Capture ======
  
-Signature capture lets you capture the signature for credit card slips as well as for accounts receivable transactions.  Print the signature on receipts as well as on statements as show in the following link. +Signature capture lets you capture the signature for credit card slips as well as for accounts receivable transactions.  Print the signature on receipts as well as on statements.
-http://wws5.com/sigcap.php+
  
 There are a number of signature Capture PIN Pads available for use with US Payment Processors. There are a number of signature Capture PIN Pads available for use with US Payment Processors.
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   * Equinox L5300   * Equinox L5300
   * VeriFone mx915   * VeriFone mx915
 +
 +
 ===== Setup instructions for a Topaz Model T-L460-HSB-R. ===== ===== Setup instructions for a Topaz Model T-L460-HSB-R. =====
   - Download the latest topaz drivers and install:  http://www.topazsystems.com/Software/sigplus.exe   - Download the latest topaz drivers and install:  http://www.topazsystems.com/Software/sigplus.exe
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   - Plug in device.  You can test if the signature capture is working by using "DemoOCX" program.  This is normally installed on the desktop.   - Plug in device.  You can test if the signature capture is working by using "DemoOCX" program.  This is normally installed on the desktop.
  
-<note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full size invoice from a laser printer.</note>+<note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full-size invoice from a laser printer.</note>
  
 ===== Setup in Windward System Five ===== ===== Setup in Windward System Five =====
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 ==== Common printing options to configure ==== ==== Common printing options to configure ====
   - Invoice receipt form to print signature.  In the invoice total, drag the "Signature Capture" field found in "Credit Card" onto the invoice layout.   - Invoice receipt form to print signature.  In the invoice total, drag the "Signature Capture" field found in "Credit Card" onto the invoice layout.
-  - Configure statement form to print signature column.  In the Items selecting from the list of available, drag the "Invoice Signature" column into the columns column and adjust print order as required.  Also common to un-check "Print Grid Lines". Note: The signatures will **NOT** display on invoices that are printed as part of the statements. This is a known limitation. Instead, use the "Invoice Signature" column as indicated above.+  - Configure statement form to print the signature column.  In the Items selecting from the list of available, drag the "Invoice Signature" column into the columns column and adjust print order as required.  Also common to un-check "Print Grid Lines". Note: The signatures will **NOT** display on invoices that are printed as part of the statements. This is a known limitation. Instead, use the "Invoice Signature" column as indicated above.
  
 ===== Setup Instructions for the Ingenico 6550 / 6780 ===== ===== Setup Instructions for the Ingenico 6550 / 6780 =====
  
 The ingenico 6550 or 6780 is a PINpad, MSR, display and signature capture pad.\\ The ingenico 6550 or 6780 is a PINpad, MSR, display and signature capture pad.\\
-The following models have been currently tested with System Five.  Other configurations should work.  Only the COM (serial) configuation has been found to work with terminal services.+The following models have been currently tested with System Five.  Other configurations should work.  Only the COM (serial) configuration has been found to work with terminal services.
   * i6550 USB (HID) (not with Windows 8)   * i6550 USB (HID) (not with Windows 8)
   * i6550 USB-COM   * i6550 USB-COM
-  * i6780 COM (serial) - works on Terminal Services.  TCP/IP will work faster on Terminal Servicesbut requires some network configuration to set the IP Address.+  * i6780 COM (serial) - works on Terminal Services.  TCP/IP will work faster on Terminal Services but requires some network configuration to set the IP Address.
 :!:When purchasing the i6550, you must specify that you require the OPOS/UPOS version 2.91 configuration.\\ :!:When purchasing the i6550, you must specify that you require the OPOS/UPOS version 2.91 configuration.\\
 :!:You must also have them encrypted for your credit card processor network.\\ :!:You must also have them encrypted for your credit card processor network.\\
  
-<note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full size invoice from a laser printer.</note>+<note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full-size invoice from a laser printer.</note>
  
-To setup the , you need to download the following file from Windward's FTP site\\+To set up the, you need to download the following file from Windward's FTP site\\
 ftp://ftp.windward-ca.com/pub/special/ingenico_s5.zip\\ ftp://ftp.windward-ca.com/pub/special/ingenico_s5.zip\\
-   *Unzip the file onto your harddrive in a root directory \ingenico_s5.zip+   *Unzip the file onto your hard drive in a root directory \ingenico_s5.zip
    *The installation instructions are in ingenico6xxx.chm    *The installation instructions are in ingenico6xxx.chm
    *There are three steps for the installion    *There are three steps for the installion
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 To setup the en-Touch 1000, you need to download the following file from Windward's FTP site\\ To setup the en-Touch 1000, you need to download the following file from Windward's FTP site\\
 ftp://ftp.windward-ca.com/pub/special/entouch1000.zip\\ ftp://ftp.windward-ca.com/pub/special/entouch1000.zip\\
-   *Unzip the file onto your harddrive in a root directory \entouch1000+   *Unzip the file onto your hard drive in a root directory \entouch1000
    *The installation instructions are in ingenico-enTouch1000.chm    *The installation instructions are in ingenico-enTouch1000.chm
-   *There are three steps for the installion+   *There are three steps for the installation
     -Uploading and programming the device. (if required. The devices can be purchased with the OPOS Application installed).     -Uploading and programming the device. (if required. The devices can be purchased with the OPOS Application installed).
     -Installing opos drivers     -Installing opos drivers
     -Configuring System Five     -Configuring System Five
-This is very advanced setup and you will require about 1 hour or more.+This is an advanced setup and you will require about 1 hour or more.
  
 <note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full size invoice from a laser printer.</note> <note>Signatures captured for credit cards currently **DO NOT PRINT** on slip receipts.  These can only print on a full size invoice from a laser printer.</note>
  
 Notes:\\ Notes:\\
-   *The ingenico opos drivers will not work under an account which does not have access to the windows registry. In Windows XP you can allow any user to have access to the registry.  In Windows 2000, users will have to log in as administrators.+   *The ingenico opos drivers will not work under an account that does not have access to the windows registry. In Windows XP you can allow any user to have access to the registry.  In Windows 2000, users will have to log in as administrators.
    *You need a real (not usb-COM) Serial port COM1: available to program the device. The device does not need to be programmed on the computer you are using it on.    *You need a real (not usb-COM) Serial port COM1: available to program the device. The device does not need to be programmed on the computer you are using it on.
  
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-[[Windward Support Knowledgebase|{{employee:home_button.jpeg?50|Back to Windward Support Knowledgebase}}]]  
pos_devices_-_signature_capture.1464906492.txt.gz · Last modified: 2016/06/02 15:28 (8 years ago) by craig