polling_explained
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polling_explained [2019/05/16 15:58 (5 years ago)] – swind | polling_explained [2021/05/11 19:52 (3 years ago)] (current) – medano | ||
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====== POLLING EXPLAINED ====== | ====== POLLING EXPLAINED ====== | ||
- | ===== For New Clients ===== | ||
- | |||
- | [[http:// | ||
=== This Wiki is meant as a simple overview to explain the basic process of how Polling works, and what is required for an FTP connection. === | === This Wiki is meant as a simple overview to explain the basic process of how Polling works, and what is required for an FTP connection. === | ||
- | === More detailed explanations of how to setup and configure WEAR can be found under OTHER LINKS at the bottom of this page. === | + | === More detailed explanations of how to set up and configure WEAR can be found under OTHER LINKS at the bottom of this page. === |
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- | In a Polling environment, | + | In a Polling environment, |
Joe and Pete live in different cities but need to communicate with one another. | Joe and Pete live in different cities but need to communicate with one another. | ||
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^ Remote Locations | ^ Remote Locations | ||
^1 - Imports all changed information from Head Office through the FTP.| | ^1 - Imports all changed information from Head Office through the FTP.| | ||
- | ^2 - Exports all changed information for Head Office to the FTP (inventory, inventory quantities, customers etc.)| | + | ^2 - Exports all changed information for Head Office to the FTP (inventory, inventory quantities, customers, etc.)| |
^| | ^| | ||
- | Usually on a Polling installation you would schedule an update at each location at least twice a day. The number of times information is sent and received is dependent on how up to date you need both datasets to be. The frequency can not exceed once per hour. | + | Usually, on a Polling installation, you would schedule an update at each location at least twice a day. The number of times information is sent and received is dependent on how up-to-date you need both datasets to be. The frequency can not exceed once per hour. |
The minimum would be twice a day. Once at the end of the business day, and another before the start of the day. This would ensure that all information in all locations is accurate at the start of the day. | The minimum would be twice a day. Once at the end of the business day, and another before the start of the day. This would ensure that all information in all locations is accurate at the start of the day. | ||
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The FTP is a critical piece of the Polling setup and must be configured by your IT person or IT company. It isn’t something that a Windward Software support person can set up. | The FTP is a critical piece of the Polling setup and must be configured by your IT person or IT company. It isn’t something that a Windward Software support person can set up. | ||
- | It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally the FTP should be configured across a VPN, but at a minimum it should be a Static (non changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative, because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address, because the domain name will always point to the correct or current IP Address. | + | It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally, the FTP should be configured across a VPN, but at a minimum, it should be a Static (non-changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address because the domain name will always point to the correct or current IP Address. |
- | It must be a standard (Active or Passive) FTP . It **cannot** be Secure or SFTP. This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relates | + | It must be a standard (Active or Passive) FTP. It **cannot** be Secure or SFTP. This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relate |
Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. | Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. | ||
- | The Windward S5Poll.exe program that is used for Polling, does not encrypt the data going back and forth between the FTP, Main Dataset and Remote Locations. Instead, The S5Poll.exe application breaks the data up into xml files before it sends them to the FTP, and then when it is receiving the new information, | + | The Windward S5Poll.exe program that is used for Polling, does not encrypt the data going back and forth between the FTP, Main Dataset, and Remote Locations. Instead, The S5Poll.exe application breaks the data up into XML files before it sends them to the FTP, and then when it is receiving the new information, |
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http:// | http:// | ||
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+ | |||
+ | Batch Number Tip for Polling Dataset Recreation (Employee Only) | ||
+ | |||
+ | http:// | ||
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- | Auto Login **(Windward Employees Only)** | + | Auto-Login **(Windward Employees Only)** |
- | Allows S5Poll.exe to automatically | + | Allows S5Poll.exe to automatically |
[[http:// | [[http:// | ||
+ | |||
+ | |||
+ | === Creating a Local FTP on your PC for WEAR / Polling Testing (Employee Only) === | ||
+ | |||
+ | {{ : | ||
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- | Created by Steve Wind February 20 2018 | + | Created by Steve Wind February 20, 2018 |
+ | |||
+ | Updated May 28 2019 \\ | ||
====== | ====== |
polling_explained.1558047483.txt.gz · Last modified: 2019/05/16 15:58 (5 years ago) by swind