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polling_explained [2018/02/21 16:09]
swind [Troubleshooting]
polling_explained [2019/05/28 16:00] (current)
swind
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 ====== POLLING EXPLAINED ====== ​ ====== POLLING EXPLAINED ====== ​
- 
-===== For New Clients =====  ​ 
  
  
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 It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally the FTP should be configured across a VPN, but at a minimum it should be a Static (non changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative,​ because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address, because the domain name will always point to the correct or current IP Address. It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally the FTP should be configured across a VPN, but at a minimum it should be a Static (non changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative,​ because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address, because the domain name will always point to the correct or current IP Address.
  
-It must be a standard (Active or Passive) FTP but cannot be Secure or SFTP.  This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relates to the protocols that software programs use to access the FTP. A standard FTP setup will allow a software program to send non-encrypted information back and forth between multiple locations.+It must be a standard (Active or Passive) FTP . It **cannot** be Secure or SFTP.  This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relates to the protocols that software programs use to access the FTP. A standard FTP setup will allow a software program to send non-encrypted information back and forth between multiple locations.
 Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. ​ Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. ​
  
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-Uninstalling Polling+Uninstalling Polling ​**(Windward Employees Only)**
  
 http://​wiki.wws5.com/​doku.php?​id=employee:​uninstalling_polling ​ http://​wiki.wws5.com/​doku.php?​id=employee:​uninstalling_polling ​
 +
 +
 +Auto Login  **(Windward Employees Only)**
 +
 +Allows S5Poll.exe to automatically log in in a Polling or WEAR environment
 +
 +[[http://​wiki.wws5.com/​doku.php?​id=employee:​loginfile_alf_polling|loginfile shortcut argument]]
 +
 +
 +
 +=== Creating a Local FTP on your PC for WEAR / Polling Testing (Employee Only) ===
 +
 +{{ :​employee:​wear:​hosting_an_ftp_server_on_your_local_pc_with_filezilla_server_.doc |}}
 +
  
  
 ====== Troubleshooting ====== ====== Troubleshooting ======
 +
 +
 +After creating the datasets and attempting to log into s5poll.exe, you get an error saying **"no active server found" ​ or  "no active server setup"​.** Could be that MSXML isn't installed.
 +
  
 Log In Issues Log In Issues
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 Created by Steve Wind February 20 2018 Created by Steve Wind February 20 2018
 +
 +Updated May 28 2019 \\
  
  
 ====== ======
polling_explained.1519258170.txt.gz · Last modified: 2018/02/21 16:09 by swind