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payment_processing_error_yes_no_cancel_approved_declined

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 payment_processing_error_yes_no_cancel_approved_declined [2011/04/06 08:39]cliff payment_processing_error_yes_no_cancel_approved_declined [2011/04/06 08:44] (current)cliff Both sides previous revision Previous revision 2011/04/06 08:44 cliff 2011/04/06 08:39 cliff 2011/04/06 08:37 cliff 2011/04/06 08:37 cliff created 2011/04/06 08:44 cliff 2011/04/06 08:39 cliff 2011/04/06 08:37 cliff 2011/04/06 08:37 cliff created Line 1: Line 1: ====== Payment Processing Error ====== ====== Payment Processing Error ====== If you get a payment processing error while re-opening an invoice it will ask you if you want to delete the payment. your choices are NO (for APPROVED), YES (for DECLINED or ERROR), or CANCEL (for UNKNOWN). ​ If you get a payment processing error while re-opening an invoice it will ask you if you want to delete the payment. your choices are NO (for APPROVED), YES (for DECLINED or ERROR), or CANCEL (for UNKNOWN). ​ + + {{payment_processing_error.jpg|}} At this point we have a good description of the problem from after it occurred. What we now need is information about when the problem was caused. What I mean by this is: The problem was caused earlier when the original invoice that had a printout for it had a problem of some sort. This is the information that we need. We need you to look back at when the problem really occurred, and get as much information as possible for troubleshooting purposes. It occurred back when it was saved. At this point we have a good description of the problem from after it occurred. What we now need is information about when the problem was caused. What I mean by this is: The problem was caused earlier when the original invoice that had a printout for it had a problem of some sort. This is the information that we need. We need you to look back at when the problem really occurred, and get as much information as possible for troubleshooting purposes. It occurred back when it was saved.