Differences

This shows you the differences between two versions of the page.

--- payment_processing_-_switching_processors [2011/02/18 09:02 (13 years ago)] – craig
+++ payment_processing_-_switching_processors [2011/02/18 09:04 (13 years ago)] – craig
@@ Line 56: / Line 56: @@
   * Additional middleware
   * Technical support
 ==== What kind of support do you provide? ====
 If I am unable to process transactions on a weekend or a holiday, will there be someone knowledgeable to help me?
   * Will I be charged for technical support?
 If I receive transaction error messages will you be able to help me fix the problem, or will I have to rely on my dealer?
-  *When I call with a problem, will I talk to a live person, or an automated menu of options?
+  * When I call with a problem, will I talk to a live person, or an automated menu of options?
-  *If my batches are not being closed properly, or consistently, will I be notified and paid promptly?
+  * If my batches are not being closed properly, or consistently, will I be notified and paid promptly?
+==== Do you provide any other free, value added services? ====
+Real-time transaction reporting
+  * Online daily deposit details
+  * Authorization outage protection
+  * Payment Card Industry Data Security Standard Compliance
+  * Customizable merchant portal
+==== Do you provide any reliability features to ensure I can always process? ====
+  * Do you automatically authorize and back transactions in the event of an authorization network outage?
+  * Do you have redundant servers in different networks to help prevent authorization network outages?
+  * Do you have back up solutions so that I can continue to process if my internet connection fails?