payment_processing_-_settings
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| payment_processing_-_settings [2013/12/19 11:01 (10 years ago)] – [Visa/MC Gift card partial authorizations] craig | payment_processing_-_settings [2013/12/19 11:01 (10 years ago)] – [Visa/MC Gift card partial authorizations] craig | ||
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| * A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50. | * A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50. | ||
| * In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options | * In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options | ||
| - | * Void the transaction - if the customer has no other means to pay for the remaining balance. | + | * **Void the transaction** - if the customer has no other means to pay for the remaining balance. |
| - | * Accept the transaction - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice. | + | * **Accept the transaction** - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice. |
| * When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen. | * When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen. | ||
| * This option is not supported by all processors and is mandated by others. | * This option is not supported by all processors and is mandated by others. | ||
payment_processing_-_settings.txt · Last modified: 2020/06/08 15:20 (4 years ago) by kevin