netepay_setup_-_datacap_install
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netepay_setup_-_datacap_install [2011/03/22 15:57 (13 years ago)] – craig | netepay_setup_-_datacap_install [2020/06/10 11:16 (4 years ago)] – [Setup & Configuration] jege | ||
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- | ====== | + | ====== |
- | **For Canadian Mercury EMV with the VX810 Pinpads please follow [[employee: | ||
- | ===== Introduction to NETePay: ===== | + | ===== Introduction to NETePay ===== |
+ | Windward System Five uses a middleware application called Datacap NETePay to send/ | ||
- | NETePay | + | **NETePay** is created by Datacap Systems Inc and is a third-party software solution used for credit/debit/gift card processing. |
- | Each NETePay XML 4.0 is available in two models: SL (Single Lane) and ML (Multi Lane). | + | * For **Canadian Mercury EMV with the VX810 Pinpads** please follow [[employee:installing_mercury_emv|these]] instructions.\\ |
- | NETePay XML 4.0 SL (single lane) is designed and licensed to process payment requests from a single, standalone workstation (or point of sale). | + | * For **Mercury US EMV with vx805 pinpads**, please see [[installing_mercury_netepay_for_us-emv|installing mercury NETePayfor US EMV]] \\ |
- | NETePay XML 4.0 ML (multiple lane) is designed and licensed to process payments from multiple workstations (POS terminals) operating on a LAN. | + | See the list of Payment Processor here: http:// |
- | Dial backup is supported in NETePay XML 4.0 when equipped | + | Windward Software Systems has no processing or support agreements |
+ | * ChasePayment (USA) | ||
+ | * Fifth Third Procssing Solution (Host) (NETEPAY 5 only) | ||
+ | * First Data Merchant Services (FDMS) - CardNet / North (Term) | ||
+ | * First Data Merchant Services (FDMS) - Concord / Atlanta Datawire (HOST) | ||
+ | * First Data Merchant Services (FDMS) - Nashville / Envoy (Term) | ||
+ | * Global Payments US (Host/ | ||
+ | * Heartland Payments (Term) | ||
+ | * Elavon / Nova Information Ssytems. (Host/ | ||
+ | * RBS-World Pay (term) | ||
+ | * TSYS Vital Visanet (term) | ||
+ | * TSYS Vital Summit (Host) | ||
+ | < | ||
+ | </ | ||
- | ==== For TERMINAL type NETePay, Get the following programs and install in the order listed. | + | ==== If you are switching processors from a previous processor using Datacap |
- | - go to http:// | + | |
- | - click on NETePay | + | |
- | - **MSDE DatacapInstance** or **SQLExpressDatacap Instance** MSDE DatacapInstance is for Windows 2000/2003 & XP Only! This installs a personalized instance of the Microsoft Data Engine (MSDE) to provide database services to NETePay installed on Windows 2000 or XP. SQLExpressDatacap Instance is for Windows Vista and Server 2008 Only! This installs a personalized instance of the Microsoft SQL Express 2005 to provide database services to NETePay installed on Vista or 2008 Server. | + | |
- | - EPay Administrator This installs an application that allows viewing/ | + | |
- | - NETePay Select from the Get menu below, this installs the NETePay payment server software. This menu will be available on the datacap website. | + | |
+ | - We recommend you install Datacap NETePay on a different computer than the previous Datacap NETePay, so that both netepay servers are available. | ||
+ | - If you have to install on the same computer, Close your batch from the previous processor first. Uninstall Datacap NETePay | ||
- | ==== For HOST type NETePay, Get the following programs and install in the order listed. ** Always restart when instructed!** ==== | ||
+ | WARNING! \\ | ||
+ | NETePay should never be installed on an internet-accessible server. Do not install on a terminal server session or Remote Desktop Protocol (RDP). | ||
+ | |||
+ | NETePay can be installed on any machine “physical or virtual” that is on the same network as the Windward Server. This machine must run first before anything else to establish communication through it. | ||
+ | |||
- | - go to http:// | + | For RDP and Cloud users, NETePay will be installed |
- | - click on NETePay | + | |
- | - NETePay Select from the Get menu below, | + | ===== Setup & Configuration ===== |
+ | **Install Datacap NETePay** | ||
+ | Download the installers here http:// | ||
+ | |||
+ | |||
+ | |||
+ | NOTE: Save all the installers inside the shared Windward, you will need them later when the pinpad is setup on the client stations. | ||
+ | |||
+ | Choose the correct processor. You can verify this from the Merchant Sheet provided to you by your processor. | ||
+ | |||
+ | A rule of thumb: | ||
+ | * Unordered List ItemEach processor comes with a unique 3 letter abbreviation for easy identification. | ||
+ | * Unordered List ItemCanada and US will also have a separate processor to choose | ||
+ | |||
+ | See the samples below. \\ | ||
+ | {{: | ||
+ | |||
+ | Once you have selected the correct payment processor, follow the steps provided on the download page to complete the installation. And do not forget to restart the computer when prompted. | ||
+ | |||
+ | After the installation is done, you will have a NETePay Icon on your desktop \\ | ||
+ | {{: | ||
+ | |||
+ | Run it | ||
+ | Click “Obtain Serial Number,” button \\ | ||
+ | Click OK on “Obtain Serial Number is Successful, | ||
+ | Click OK on “Configuration not Set! –Use Setup | Merchant Parameters, | ||
+ | {{: | ||
+ | Now, Go to Setup menu on the top \\ | ||
+ | Click on “Setup Information” \\ | ||
+ | {{: | ||
+ | Click on “Load New Parameters” button below \\ | ||
+ | Click the “YES” button on the error prompt \\ | ||
+ | {{: | ||
+ | Click on “I Have My Deployment ID” button \\ | ||
+ | {{: | ||
+ | Type in your Deployment ID and click OK. \\ | ||
+ | {{: | ||
+ | NETePay should now start and configured. But we are not done yet, we still need to ensure that it set to run automatically on Windows Boot/Start. | ||
+ | |||
+ | You can do this in 2 ways: | ||
+ | |||
+ | NOTE: Not all processor has this feature. | ||
+ | |||
+ | **1.** **Run “services.msc”** \\ | ||
+ | {{: | ||
+ | Look for “NETePay Service” and set it to AUTOMATIC \\ | ||
+ | {{: | ||
+ | **2.** **Windows Startup Folder** \\ | ||
+ | Run “Shell: | ||
+ | {{: | ||
+ | And add the “NETePay” desktop shortcut. | ||
+ | |||
+ | |||
+ | ===== Firewall Settings ===== | ||
+ | The NetEPay service will require the Windows firewall to be configured to allow access. | ||
+ | [[https:// | ||
+ | |||
+ | ===== System Five Settings ===== | ||
+ | Once Datacap installation is done, you will need to enable it in system five so it will communicate with NETePay. Please review [[payment_processing_-_settings|payment processing settings in System Five]]. | ||
+ | |||
+ | |||
+ | ===== Trouble Shooting ===== | ||
+ | |||
+ | Visit this [[netepay_setup_-_datacap_troubleshoot|troubleshooting]] wiki if having communication issues with Datacap NETePay. |
netepay_setup_-_datacap_install.txt · Last modified: 2023/05/24 10:58 (10 months ago) by craig