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I am supporting a client with the LS4278, (STB4278-C007WR) and the issue we are having is that it keeps tacking a zero onto the end of every barcode the customer scans. The unit was left unused for several months and this behavior began as soon as they tried to use it again. We have already reset the scanner to default setting, and tested with no change in behavior. We then tried re-programming the Prefix-Data-Suffix, so that we get the Ctrl-B and a carriage return at the end and same issue. Still tacks on a zero at the end of the barcode. as an example the barcode 123456789 is being sent to the computer as 1234567890. The customer's barcodes are generally 9 digit if this makes any difference. I'm not sure if this is a check digit? But this happens on barcodes they have created from our POS software, as well as standard PLUs from their venders. Any assistance you can offer would be greatly appreciated. Thanks.
Created by Steve Wind May 21 2010
Updated by Steve Wind Oct 18 2010