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motorolla_ls4278_stb4278_extra_digit

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motorolla_ls4278_stb4278_extra_digit [2013/03/11 09:36 (11 years ago)] – created swindmotorolla_ls4278_stb4278_extra_digit [2013/03/11 10:05 (11 years ago)] swind
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 ====== Explanation ====== ====== Explanation ======
  
-I am supporting client with the LS4278+This ios an odd issue that neither myself, nor Motorolla tech could find a solution to. It affects the LS4278 barcode scanner (STB4278-C007WR),and the issue was that it keeps tacking a zero onto the end of every barcode the customer scans. The unit was left unused for several months and this behavior began as soon as they tried to use it again. We had already reset the scanner to default setting, and tested with no change in behavior. We then tried re-programming the Prefix-Data-Suffix, so that we get the Ctrl-B and a carriage return at the end and same issue. Still tacks on a zero at the end of the barcode. As an examplethe barcode 123456789 is being sent to the computer as 1234567890.  In this case the customer's barcodes are all digits.
-(STB4278-C007WR) and the issue we are having is that it keeps tacking a zero onto the end of every barcode the customer scans. The unit was left unused for several months and this behavior began as soon as they tried to use it again. We have already reset the scanner to default setting, and tested with no change in behavior. We then tried re-programming the Prefix-Data-Suffix, so that we get the Ctrl-B and a carriage return at the end and same issue. Still tacks on a zero at the end of the barcode. as an example the barcode 123456789 is being sent to the computer as 1234567890.  The customer's barcodes are generally digit if this makes any difference. I'm not sure if this is a check digit? But this happens on barcodes they have created from our POS software, as well as standard PLUs from their venders. Any assistance you can offer would be greatly appreciated. Thanks.+
  
  
 ====== Detailed Problem Solution ====== ====== Detailed Problem Solution ======
  
 +As mentioned, even Motorolla did not have a solution to the issue, but we came up with a workaround. Because all the barcodes were exactly 9 digits (no more, No less), we set the maximum number of scanned digits to 9 and programmed in the Preamble (Ctrl+B), and Carriage Return as well.
 +The attached PDF contains the correct sequence or barcodes to scan, except for the second Ctrl+B barcode (5th barcode down). Scan the barcodes in order skipping the 5th one and you will now be scanning without the 10th digit.
  
-====== Installing ====== +{{barcodescan:123scan.pdf|}}
  
  
motorolla_ls4278_stb4278_extra_digit.txt · Last modified: 2021/05/11 21:44 (3 years ago) by plagrada