installing_datacap_netepay
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
installing_datacap_netepay [2019/12/31 14:12 (4 years ago)] – kevin | installing_datacap_netepay [2019/12/31 14:24 (4 years ago)] – kevin | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Installing Datacap NETePay ====== | ====== Installing Datacap NETePay ====== | ||
- | NetePay is created by Datacap Systems Inc and is a third party software solution used for credit/ | + | [[https:// |
* For **Canadian Mercury EMV with the VX810 Pinpads** please follow [[employee: | * For **Canadian Mercury EMV with the VX810 Pinpads** please follow [[employee: | ||
Line 17: | Line 17: | ||
* TSYS Vital Visanet (term) | * TSYS Vital Visanet (term) | ||
* TSYS Vital Summit (Host) | * TSYS Vital Summit (Host) | ||
- | Datacap NETePay must be purchased from Windward Software in order to activate it.\\ | ||
- | **Allow several days of setup to get the processor and PINpad' | + | < |
+ | </ | ||
==== If you are switching processors from a previous processor using Datacap NETePay. ==== | ==== If you are switching processors from a previous processor using Datacap NETePay. ==== | ||
Line 81: | Line 80: | ||
- As part of a non-booked or Urgent/Tech on site call it would not make sense to perform this task. You should allow time for this task and book time. | - As part of a non-booked or Urgent/Tech on site call it would not make sense to perform this task. You should allow time for this task and book time. | ||
- | ===== Additional Troubleshooting | + | ===== Additional Troubleshooting ===== |
- | You may need to visit their [[https:// | + | * Ensure the Microsoft operating system is on our supported list. |
+ | * Ensure the Microsoft operating systems is patched with no pending patches that need to be applied. | ||
+ | * Ensure you are using the most up to date installer from the [[http:// | ||
+ | * Ensure you have installed using administrator rights on any workstation or server you are installing NETePay. | ||
+ | * You may need to visit their [[https:// | ||
installing_datacap_netepay.txt · Last modified: 2023/05/24 11:02 (11 months ago) by craig