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home [2019/11/28 11:28 (4 years ago)] – [Hardware configuration] kevinhome [2020/07/08 11:53 (4 years ago)] kevin
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 ====== General information ======  ====== General information ====== 
 +  * [[:faq:Problems viewing-hearing the videos|How to resolve video issues to watch training videos]]
   * [[:faq:backup|Backing up your Windward Software information]]   * [[:faq:backup|Backing up your Windward Software information]]
   * [[Business Problem - Software Solution]]   * [[Business Problem - Software Solution]]
-  * [[:faq:multilocation_networking_best_practices|More than one location, networking best practices]] 
-  * [[:faq:network_open_security|Network Troubleshooting / Open Security Access]] 
-  * [[:faq:network_troubleshooting|Network Troubleshooting]] 
-  * [[:faq:Windows Networking Best Practices|Networking Best Practices]] 
   * [[Staying Safe Online | Six Ways to Safeguard your PC Online]]   * [[Staying Safe Online | Six Ways to Safeguard your PC Online]]
-  * [[:faq:System Five Online Help File|System Five Online Help File]] 
-  * [[Terminal Services Configuration]] 
-  * [[:faq:Terminal_Services_Considerations|Terminal Services Considerations]] 
-  * [[Terminal Services Practices]] 
   * [[Windows Hotkeys]]   * [[Windows Hotkeys]]
   * [[Windward Software - Brand Permissions]]   * [[Windward Software - Brand Permissions]]
  
-====== Windward Support Knowledgebase ======  +====== System Five On Cloud ====== 
- +  * [[system_requirements#workstation|Workstation Requirements]] 
-  * [[Windward Support Knowledgebase]] - public +  * [[preinstallation_checklist#standard_workstation_configuration|Workstation Configuration]] 
-  * [[employee:Windward Support Knowledgebase]] for techs+  * [[s5oc:installation|How to Install Windows Desktop Client]] 
 +    * [[s5oc:unsubscribe|How to Unsubscribe or Reset from the Windows Desktop Client]] 
 +    * [[s5oc:installation#multiple_monitors|How to use multiple monitors with System Five on Cloud]] 
 +    * [[sign_out_of_system_five_on_cloud|How to Sign out of System Five on Cloud]] 
 +  * [[remote_pos_device_manager|POS Device Setup for System Five on Cloud]] 
 +  * [[s5oc_supported_integrations|Supported Integrations List for System Five on Cloud]] 
 +  * [[s5oc:windward_intelligence|Windward Intelligence]] 
 +  * [[s5oc_faq|System Five on Cloud FAQ]]
  
 ====== Frequently Asked Questions ======  ====== Frequently Asked Questions ====== 
-  * [[:faq:Fixing Drive Disconnects with a login script|A sample login script to fix drive disconnects]]+  * [[s5oc:unsubscribe|Reset an Expired Password in System Five on Cloud]]
   * [[:faq:Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]   * [[:faq:Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]
   * [[:faq:Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]   * [[:faq:Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]
   * [[:training:sp_quick_list|Customize your Quick List]]    * [[:training:sp_quick_list|Customize your Quick List]] 
-  * [[:faq:Disabling IPV6 in Vista|Disabling IPV6 in Windows Vista and Windows Server 2008]] 
   * [[:faq:drivers_license_scanning|Driver license scanning]]   * [[:faq:drivers_license_scanning|Driver license scanning]]
   * [[:faq:e4473_integration_with_system_five| E4473 Integration with System Five]]   * [[:faq:e4473_integration_with_system_five| E4473 Integration with System Five]]
   * [[:faq:EMV Chip Cards]]   * [[:faq:EMV Chip Cards]]
   * [[:training:howtousealookupinexcelforaddingcategories0909301511|Excel - Adding categories using Excel Lookup Command]]   * [[:training:howtousealookupinexcelforaddingcategories0909301511|Excel - Adding categories using Excel Lookup Command]]
-  * [[:faq:vnc|Having problems connecting to Windward Support or Implementation]] 
   * [[:faq:Transaction Postings|How do transactions affect the ledger]]   * [[:faq:Transaction Postings|How do transactions affect the ledger]]
-  * [[:faq:Auto-Launching System Five in Terminal Services|How to Automatically Launch System Five in Windows Terminal Services]] 
-  * [[:faq:Disabling Easy Print on Windows 2008 TS|How to Disable the Windows 2008 Server Easy Print Option and revert back to 2003 Printer Redirection]] 
   * [[:faq:Formatting Data in Excel-CSV|How to Ensure leading 0's are not dropped when opening a CSV file in Excel]]   * [[:faq:Formatting Data in Excel-CSV|How to Ensure leading 0's are not dropped when opening a CSV file in Excel]]
   * [[:faq:ODBC Part Load|How to Load an Excel file using ODBC]]   * [[:faq:ODBC Part Load|How to Load an Excel file using ODBC]]
   * [[:faq:Programming a Symbol LS 2208 Barcode Scanner|How to program the Symbol LS 2208 Barcode Scanner]]   * [[:faq:Programming a Symbol LS 2208 Barcode Scanner|How to program the Symbol LS 2208 Barcode Scanner]]
   * [[:faq:Rebuilding Files|How to Rebuild Data Files in System Five]]   * [[:faq:Rebuilding Files|How to Rebuild Data Files in System Five]]
-  * [[:faq:Redirecting COM Ports on Windows TS|How to redirect COM ports on Windows Terminal Server]] 
   * [[:faq:Problems viewing-hearing the videos|How to resolve video and or audio issues while trying to watch training videos]]   * [[:faq:Problems viewing-hearing the videos|How to resolve video and or audio issues while trying to watch training videos]]
-  * [[:faq:Test Proof - Fix Proof - Integrity checks|How to run a Test Proof / Fix Proof Routine and Fix Integrity Errors in System Five]] 
-  * [[:faq:Setup Signature Capture|How to setup signature capture in System Five]] 
   * [[:faq:Tender Summary Report|How to setup the Tender Summary Report]]   * [[:faq:Tender Summary Report|How to setup the Tender Summary Report]]
   * [[:faq:Updating System Five|How to Update System Five]]   * [[:faq:Updating System Five|How to Update System Five]]
-  * [[:faq:Updating_System5_License_Codes_MyWindward|How to Update your System Five License Codes via the Internet or from your MyWindward User Portal]]+  * [[employees:index:legacy:faq:updating_system5_license_codes_mywindward|How to Update your System Five License Codes via the Internet or from your MyWindward User Portal]]
   * [[:faq:Merging Inventory|Merging one inventory item to another]]   * [[:faq:Merging Inventory|Merging one inventory item to another]]
   * [[:faq:Part Find|Parts marked for deletion are visible in Part Find]]   * [[:faq:Part Find|Parts marked for deletion are visible in Part Find]]
-  * [[:faq:Pervasive Compatibility|Pervasive Versions and Windows Compatibility]] 
-  * [[:faq:Viewing Flash Files|Problems viewing Flash (.flv) video files]] 
   * [[:faq:faq:program_out_of_date|"Program Out of Date" message. How to update...]]   * [[:faq:faq:program_out_of_date|"Program Out of Date" message. How to update...]]
   * [[:faq:Quickscan 6000 - How to Program a Quickscan 6000]]   * [[:faq:Quickscan 6000 - How to Program a Quickscan 6000]]
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   * [[:faq:Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]   * [[:faq:Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]
   * [[:faq:sms_integration_with_msg_media| SMS Integration with Message Media]]   * [[:faq:sms_integration_with_msg_media| SMS Integration with Message Media]]
-  * [[:faq:Training Video - Viewing Issues|Training Video - Viewing Issues]] 
-  * [[:faq:DOS Batch Files|Using DOS Batch files to add a Pause on Startup of System Five]] 
-  * [[:faq:Installing|What OS's are Supported by the Different Versions of System Five and Pervasive]] 
   * [[:faq:Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]   * [[:faq:Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]
-  * [[:tips:google_maps|Use Google Maps]]+  * [[:tips:google_maps|How to use Google Maps]]
  
 ====== System Five ====== ====== System Five ======
  
-===== Forms Design XML Files =====+===== Accounting ===== 
 +  * [[:Accounting Terms]] 
 +  * [[:Accounting:Role|Accounting Role]] 
 +  * [[:faq:Test Proof - Fix Proof - Integrity checks|How to run a Test Proof / Fix Proof Routine and Fix Integrity Errors in System Five]] 
 + 
 +===== Form Design  =====
   * [[System Five - Invoice Forms]]   * [[System Five - Invoice Forms]]
  
 ===== Installation ===== ===== Installation =====
 +Before installation review our [[system_requirements|Requirements for Server and Workstation]] and if building a network the [[faq:windows_networking_best_practices|Networking Best Practices]].
 +
   * [[preinstallation_checklist|System Five - Pre-installation Checklist]]   * [[preinstallation_checklist|System Five - Pre-installation Checklist]]
-  * [[System Five - Installation]] +  * [[system_five_-_installation|System Five Server - Installation]] or [[system_five_-_single_workstation_install|System Five - Single Workstation Install]] 
-  * [[System Five - Single Workstation Install]] +  * [[system_five_-_adding_additional_workstations|System Five - Adding Additonal Workstations]]
-  * [[System Five S5 Sync Repair Utility]] +
-  * [[Windward Report Viewer - Installation]] +
-  * [[System Five Web API Service]] +
-  * [[NetEpay Setup  Datacap Install]]+
  
 +===Optional===
 +  * [[system_five_-_s5_sync_repair_utility|System Five - S5 Sync Repair Utility]]
 +  * [[windward_report_viewer_-_installation|Windward Report Viewer - Installation]]
 +  * [[netepay_setup_-_datacap_install|NetEpay Setup  - Datacap Install]]
 +  * [[system_five_web_api_service|System Five Web API Service]]
  
 ===== Integrity ===== ===== Integrity =====
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   * [[Integrity - General Methods]]   * [[Integrity - General Methods]]
   * [[Integrity - File Rebuilds]]   * [[Integrity - File Rebuilds]]
 +  * [[integrity:report_discrepancies|Integrity - Reporting Discrepancies]] 
 +  
 ===== Inventory ===== ===== Inventory =====
   * [[Inventory - General Methods]]   * [[Inventory - General Methods]]
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   * [[Employee Summary Detail Report]]   * [[Employee Summary Detail Report]]
  
-===== Pervasive =====+===== Pervasive \ Actian Database =====
   * [[Pervasive - Installing]]   * [[Pervasive - Installing]]
   * [[Pervasive - Troubleshooting]]   * [[Pervasive - Troubleshooting]]
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 ===== Reporting ===== ===== Reporting =====
   * [[Reporting]]   * [[Reporting]]
 +  * [[s5oc:windward_intelligence|Windward Intelligence in System Five on Cloud]]
  
 ===== Sales ===== ===== Sales =====
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 ===== General ===== ===== General =====
-  * [[:Accounting Terms]] 
   * [[:faq:reports:irs1099 | Acquire data for your IRS 1099 reporting]]   * [[:faq:reports:irs1099 | Acquire data for your IRS 1099 reporting]]
   * [[:faq:Anti-Virus Software]]   * [[:faq:Anti-Virus Software]]
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   * [[:faq:Live version of System five has demo popup]]   * [[:faq:Live version of System five has demo popup]]
   * [[:faq:data_loads|Loading Data]]   * [[:faq:data_loads|Loading Data]]
-  * [[:Macintosh Installation (VBOX/PARALLELS/BOOTCAMP)]] 
   * [[:faq:deletedparts|Marking Parts for Deletion]]   * [[:faq:deletedparts|Marking Parts for Deletion]]
   * [[:faq:new_users_of_system_five]]   * [[:faq:new_users_of_system_five]]
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   * [[:faq:PC Charge Troubleshooting]]   * [[:faq:PC Charge Troubleshooting]]
   * [[:faq:pennyround|Penny Rounding Instructions]]   * [[:faq:pennyround|Penny Rounding Instructions]]
-  * [[Pervasive 8 and Citrix Conflict]] 
   * [[:faq:PVSW-errors|Pervasive Error codes ]]   * [[:faq:PVSW-errors|Pervasive Error codes ]]
   * [[:faq:Pervasive Users in the Monitor Utility]]   * [[:faq:Pervasive Users in the Monitor Utility]]
   * [[:training:garden_plants_growing_into_a_new_inventory_item|Potting Up procedure for Garden Centers]]   * [[:training:garden_plants_growing_into_a_new_inventory_item|Potting Up procedure for Garden Centers]]
-  * [[:faq:Printers not showing up in Windows Terminal Services]] 
   * [[:faq:putting_items_on_sale|Putting Items on sale]]   * [[:faq:putting_items_on_sale|Putting Items on sale]]
-  * [[:faq:pvsw-errors]] 
   * [[:faq:registry_setting_that_allows_full_access_to_pervasive_utilities_interface_via_rdp]]   * [[:faq:registry_setting_that_allows_full_access_to_pervasive_utilities_interface_via_rdp]]
   * [[:faq:remote_access]]   * [[:faq:remote_access]]
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   * [[:faq:Turn Cash Drawer Sound Off]]   * [[:faq:Turn Cash Drawer Sound Off]]
   * [[:faq:Unable to setup Multi-Currency, DEP interferes with certain System Five features]]   * [[:faq:Unable to setup Multi-Currency, DEP interferes with certain System Five features]]
-  * [[:faq:Using Barcode Scanners with Windows Terminal Services]] 
   * [[:faq:Stihl Integration Video]]   * [[:faq:Stihl Integration Video]]
  
  
 ===== Server/Network configuration ===== ===== Server/Network configuration =====
 +  * [[:faq:Windows Networking Best Practices|Networking Best Practices]]
   * [[:faq:TCP/IP Timeout Values Windows Server Family]]   * [[:faq:TCP/IP Timeout Values Windows Server Family]]
   * [[:faq:wireless_networks|Wireless Networking]]   * [[:faq:wireless_networks|Wireless Networking]]
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   * [[:faq:Issues with using LIVE SEARCH over a WAN link]]   * [[:faq:Issues with using LIVE SEARCH over a WAN link]]
   * [[:faq:Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]   * [[:faq:Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]
 +  * [[:faq:network_troubleshooting|Network Troubleshooting]]
 +
 +=== Terminal Services ===
 +  * [[Terminal Services Configuration]]
 +  * [[:faq:Terminal_Services_Considerations|Terminal Services Considerations]]
 +  * [[Terminal Services Practices]]
 +  * [[:faq:Auto-Launching System Five in Terminal Services|How to Automatically Launch System Five in Windows Terminal Services]]
 +  * [[:faq:Redirecting COM Ports on Windows TS|How to redirect COM ports on Windows Terminal Server]]
 +  * [[:faq:Printers not showing up in Windows Terminal Services]]
 +  * [[:faq:Using Barcode Scanners with Windows Terminal Services]]
  
 ===== Hardware configuration ===== ===== Hardware configuration =====
-  * [[supported_peripheral_hardware_list | Windward Supported Hardware List]]+  * [[:supported_peripheral_hardware_list | Windward Supported Hardware List (On Prem)]] 
 +  * [[:s5oc_supported_peripheral_hardware_list | Windward Supported Hardware List (System Five On Cloud)]]
     * [[:faq:scanners:home|Configuring your barcode scanner]]     * [[:faq:scanners:home|Configuring your barcode scanner]]
     * [[:faq:card-swipe|Setting Up a USB Cherry Card Swipe]]     * [[:faq:card-swipe|Setting Up a USB Cherry Card Swipe]]
     * [[:trohestar_data_collector|How to setup the Trohestar Data Collector]]     * [[:trohestar_data_collector|How to setup the Trohestar Data Collector]]
-    * [[Setup of Keyboard Wedge / USB Scanners via RDP| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]]+    * [[faq:setup_of_keyboard_wedge_usb_scanners_via_rdp| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]]
   * [[Num Lock defaults on during boot| How to disable the Num Lock defaulting ON for laptops]]   * [[Num Lock defaults on during boot| How to disable the Num Lock defaulting ON for laptops]]
   * [[:employee:dial_bridge|Configuring a Dial Backup Bridge]]   * [[:employee:dial_bridge|Configuring a Dial Backup Bridge]]
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 ===== WebAPI ===== ===== WebAPI =====
   * [[:webapi_installation|WebAPI Installation]]   * [[:webapi_installation|WebAPI Installation]]
-  * [[:webapi_updating_IP|WebAPI Changing IP address]] +  * [[:webapi_updating_IP|Updating WebAPI On-Prem IP address]] 
-  * [[:webapi_swagger_documentation|WebAPI Swagger Documentation]]+  * [[:webapi_swagger_documentation|WebAPI Developer Documentation]]
  
 +====== Windward Support Knowledgebase ====== 
 +  * [[Windward Support Knowledgebase]] - public
 +  * [[employee:Windward Support Knowledgebase]] - for employees
  
 ===== Other Information ===== ===== Other Information =====
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   * [[employee:index|Employee Log In]]    * [[employee:index|Employee Log In]] 
  
-  +
home.txt · Last modified: 2023/08/01 13:49 (8 months ago) by pmurch