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--- faq:incident_on_paymentech_gift_cards_via_pccharge [2008/01/07 11:08 (17 years ago)] – craig
+++ faq:incident_on_paymentech_gift_cards_via_pccharge [2012/11/14 08:47 (12 years ago)] (current) – craig
@@ Line 1: / Line 1: @@
 ====== Paymentech Gift Cards for PC Charge ======
-===== Issue =====
-Paymentech Gift Cards can NOT!! be processed in system five if you are using PC Charge with System Five. When these cards are swiped in your barcode reader they are read like credit cards, but Windward's PC Charge interface will not support giftcards with Paymentech even though Paymentech may be the processor for your PC Charge transactions.
-===== Resolution =====
+PC Charge is not longer supported by Windward System Five
-In order to use Paymentech gift cards you must purchase a DataCap server and the additional option for gift cards. (Please talk to a sales representative for cost and other relevant feature information.) Then you change from PC Charge to Paymentech in the setup wizard and you will then be able to use your Paymentech Gift Cards.
-Note: There may be additional setup procedures not listed here on setting up your system to use Paymentech gift cards.
-===== Additional Information =====
-Other alternatives to consider are:
-) The best alternative is to switch to Mercury Payments or Sterling Payments. [[faq:Advantages of Mercury Payments]] Sterling also uses paymentech so your cards may be easily transferable.
-) Purchase magnetic card stripes with numbers starting with 9 and being 6 to 16 characters long for using internally managed System Five Gift Cards
-) Purchase Cards having printed barcodes on them with numbers starting with 9 and being 6 to 16 characters long for using internally managed System Five Gift Cards
-) Look at PC Charge to see if it is able to process the gift cards manually through its own interface.
-)Talk to Paymentech about other possibilities for processing these cards.
-)Use System Five Gift Cards.  Paymentech gift cards and balances can be imported.