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faq:bad_behaviour_no_terminals_available

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faq:bad_behaviour_no_terminals_available [2007/01/31 17:33 (17 years ago)] bobfaq:bad_behaviour_no_terminals_available [2007/02/01 19:41 (17 years ago)] (current) – Fixed pervasive 116 link lawrence
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 ===== No Terminals Available for selection #1 ===== ===== No Terminals Available for selection #1 =====
 +
  
  
 ==== Problem ==== ==== Problem ====
-Customer could not open System Five from 1 client terminal. The original issue was a [[:faq:Status 116|Status 116 error on Master.btr]]+Customer could not open System Five from 1 client terminal. The original issue was a [[faq:pvsw-errors:status_116|Status 116 error on Master.btr]]
  
 ==== Troubleshooting steps ==== ==== Troubleshooting steps ====
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 ==== Cause ==== ==== Cause ====
   * The error was caused by the firewall on the server having been configured to block TCP/IP traffic from the client PC   * The error was caused by the firewall on the server having been configured to block TCP/IP traffic from the client PC
 +
  
  
 ==== Resolution ==== ==== Resolution ====
 We turned off the Firewall and everything worked. We turned off the Firewall and everything worked.
--Enable NetBios over TCP/IP +  - Ordered List Item 
--Remove any bad hosts file entrys in c:\windows\system32\drivers\etc\hosts +  - Enable NetBios over TCP/IP 
--Set TCP/IP timeouts to avoid the two hour delay (see article...) +  - Remove any bad hosts file entrys in c:\windows\system32\drivers\etc\hosts 
--Ensure that Name Resolution (DNS) is working properly by pinging Pervasive server by DNS name and correct IP is returned +  - Set TCP/IP timeouts to avoid the two hour delay (see article...) 
--Ensure System has R/W access to data files+  - Ensure that Name Resolution (DNS) is working properly by pinging Pervasive server by DNS name and correct IP is returned 
 +  - Ensure System has R/W access to data files
  
  
  
faq/bad_behaviour_no_terminals_available.txt · Last modified: 2007/02/01 19:41 (17 years ago) by lawrence