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faq:an_error_occured_while_printing_a_document

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faq:an_error_occured_while_printing_a_document [2019/06/05 14:41]
cliff
faq:an_error_occured_while_printing_a_document [2019/06/05 14:41] (current)
cliff
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 [[faq:​an_error_occured_while_printing_a_document_adobe_pdf_permissions_security_acrobat_protected_mode_enhanced_security_access_denied|Adobe Acrobat Access Violation while printing due to security options in Adobe Acrobat]] [[faq:​an_error_occured_while_printing_a_document_adobe_pdf_permissions_security_acrobat_protected_mode_enhanced_security_access_denied|Adobe Acrobat Access Violation while printing due to security options in Adobe Acrobat]]
  
-When re-printing an invoice with the signature on it, It is not working 
- 
-Steps taken: 
-Opened up an existing invoice with signature on it and go to “Options\View Document Signatures” 
-{{:​access_denied:​adobe_error_1.jpg?​400|}} 
- 
-We clicked the “Print” button and the Adobe Reader Print window appears 
-Then we clicked the “Print” button again on the lower right side. 
-{{:​access_denied:​adobe_error_2.jpg?​400|}} 
- 
-It will then give an error “An error occurred while printing the document. 
-{{:​access_denied:​adobe_error_3.jpg?​400|}} 
- 
-Solution is to disable the security enhanced 
--this can be done by opening up the “Adobe Acrobat Reader..” 
--go to Edit then Preferences 
--then go to “Security (Enhanced) ​ 
--and uncheck the “enable protected mode at startup” and “enable enhanced security” 
--then click OK to save it. 
-{{:​access_denied:​adobe_fix_1.jpg?​400|}} 
faq/an_error_occured_while_printing_a_document.txt · Last modified: 2019/06/05 14:41 by cliff