ecommerce_export_problems
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ecommerce_export_problems [2014/01/13 21:23 (10 years ago)] – [1. check to see if there is an inventory.zip inside their ftp temp folder] rcunanan | ecommerce_export_problems [2014/01/13 21:25 (10 years ago)] – [2. If there is no inventory.zip file inside the temp folder or a recently created partimport_* folder, it means the FTP settings on their XML Central is wrong] rcunanan | ||
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The most likely reason that an inventory.zip is still in the temp folder is that the credentials for the e-commerce tab in the XML Central export settings is wrong. You will have to change the credentials in the ecommerce tab again to what is indicated in their real windward customer record. | The most likely reason that an inventory.zip is still in the temp folder is that the credentials for the e-commerce tab in the XML Central export settings is wrong. You will have to change the credentials in the ecommerce tab again to what is indicated in their real windward customer record. | ||
- | ==== 2. If there is no inventory.zip file inside temp folder | + | ==== 2. If there is no inventory.zip file inside |
- | You can test this by using FileZilla to move a small file into the temp folder using the credentials which should be saved inside the customer' | + | You can test this by using FileZilla to move a dummy inventory.zip |
ecommerce_export_problems.txt · Last modified: 2022/08/29 10:23 (19 months ago) by asegert_windwardsoftware.com