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datalogic_quickscan_2d [2018/09/07 09:32]
swind
datalogic_quickscan_2d [2020/06/23 11:19] (current)
swind
Line 30: Line 30:
  
 {{:​barcodescan:​barcodescan:​qbt2400:​fullsizerender2.jpg?​300|}} {{:​barcodescan:​barcodescan:​qbt2400:​fullsizerender2.jpg?​300|}}
 +
 +===== Troubleshooting =====
 +
 +==== Beeps 2 Times, But isn't Scanning to Notepad ====
 +
 +If this is a wireless scanner and the scanner only beeps 2 times, but isn't scanning to notepad or a command prompt, this is an indication that there is something wrong with the communication between the scanner and it's cradle. This can even happen with a new scanner right out of the box.
 +To correct this issue you must follow this process to unlink the scanner from the cradle and then link it again.
 +  - Press and hold the button on the base for more than 5 seconds,
 +  - Scan the Unlink bar code, \\
 +{{ :​barcodescan:​barcodescan:​qbt2400:​unlink.jpg |}} \\
 +or click here for a printable copy. {{ :​barcodescan:​barcodescan:​qbt2400:​unlink.pdf |}} \\
 +The barcode scanner will make a series of beeps. \\
 +  - Wait several seconds.
 +  - Now press the trigger to wake up the handheld and place it back into the base.
 +  - Again it will make a series of beeps to let you know it has been programmed.
 +
 +Now you will be able to follow the instructions at the top of the page to program the Ctrl+B prefix for the scanner to function correctly with System Five.
 +
 +
 +==== Scanner Works but no Ctrl+B Prefix ==== \\
 +
 +This is assuming you have already gone through the programming steps above, but still isn't showing the Ctrl+B prefix in a command prompt.\\
 +There is an issue with Windows 10 where the new command prompt doesn'​t pass some key combinations by default. To correct this you must open the command prompt in administrative mode and edit the properties.
 +
 +1. Run the Command Prompt: Press **WIN+R** to bring up the Run dialogue box, type **CMD** and press OK.
 +
 +{{ :​windows_10_command_prompt:​run_dialogue.png |}}
 +
 +2. Right-click on the Command Prompt Icon, and select **Properties** from the menu.
 +
 +{{ :​windows_10_command_prompt:​cmd_menu.png |}}
 +
 +3. Place a check mark in the box labelled "**Use legacy console**"​ and press OK.
 +
 +{{ :​windows_10_command_prompt:​properties3.png |}}
 +
 +4. Close the command prompt and re-open it in normal mode.
 +
 +After following these steps, scanning a barcode into the Windows 10 Command Prompt will now mimic the behavior of  previous version of Windows Command Prompt: The barcode will be scanned showing the ^B prefix, followed by the barcode number and a Carriage Return. The Command Prompt will no longer enter 'Mark Mode', and will allow for further barcode scanning or other commands to be entered.
 +
 +{{ :​windows_10_command_prompt:​default.png |}}
 +
 +\\
 +\\
  
 ===== Programming for : Manitoba Drivers Licenses and System Five ===== ===== Programming for : Manitoba Drivers Licenses and System Five =====
datalogic_quickscan_2d.1536337951.txt.gz ยท Last modified: 2018/09/07 09:32 by swind