basic_printing_troubleshooting
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basic_printing_troubleshooting [2010/07/20 10:10 (14 years ago)] – created andrew | basic_printing_troubleshooting [2010/07/21 08:48 (14 years ago)] (current) – andrew | ||
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====== Basic Printing Troubleshooting ====== | ====== Basic Printing Troubleshooting ====== | ||
- | **Is the printer turned on?** \\ | + | **Is the printer turned on?**\\ |
* Check the power cable connections | * Check the power cable connections | ||
* Check power indicators on the printer | * Check power indicators on the printer | ||
+ | \\ | ||
**Is the printer connected to the computer? | **Is the printer connected to the computer? | ||
* Check that a communications cable is plugged into the printer and computer | * Check that a communications cable is plugged into the printer and computer | ||
+ | \\ | ||
**Can a test page be printed from Windows? | **Can a test page be printed from Windows? | ||
* Open the Control Panel to the Printers and Faxes option looking for the icon as shown as Figure 1. | * Open the Control Panel to the Printers and Faxes option looking for the icon as shown as Figure 1. | ||
+ | |||
+ | {{info_qa: | ||
+ | **Figure 1 - Windows Printers and Faxes** | ||
+ | |||
+ | Right click on the name of the printer connected to the computer from the list and select properties. | ||
+ | |||
+ | {{info_qa: | ||
+ | **Figure 2 - Print Test Page from the printer properties window.** | ||
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basic_printing_troubleshooting.txt · Last modified: 2010/07/21 08:48 (14 years ago) by andrew